Blogs

This week, WildBlue announced partnerships with two U.S.-based call center providers to support its customer service efforts. The relationships are with Sitel, a global business process outsourcing provider, and Cloud 10, a call center outsourcing provider utilizing a network of home-based care agents.Read more

Let’s look at just one of the features that makes WildBlue stand out and exceed the performance of dial-up companies. WildBlue lets you talk on the phone while surfing the web. Without having to choose one activity or the other, you can maximize your time and productivity! With dial-up internet companies this is not possible. Say you’re ordering something online and want to call the company while viewing your purchase on the screen. WildBlue lets you do this.Read more

Do you live in rural California, rural Texas or some other area off the beaten path in the United States? If so, WildBlue is your ticket to high-speed satellite internet! One of WildBlue’s main goals, in fact, is to extend quality satellite Internet service into the most out-of-the-way, rural areas! Now rural areas can rejoice that they have an option for reliable Internet service which will save them so much time over dial-up!Read more

WildBlue satellite Internet doesn’t mean just reliable e-mail! There’s a lot more you can do with satellite Internet, including instant messaging, downloading music, photos, videos and games. Streaming video has become a favorite, along with shopping online for products from around the world. You can also follow news, weather, sports and business information on your schedule, all just a click away.Read more

Technically, WildBlue does not support VoIP and the company does not provide customer support for this service. Yet there’s a gray area here, as many people have tried VoIP (Voice-Over-Internet-Protocol) with WildBlue, and their results have been mixed. Some have reported a .5 second delay between people talking due to satellite latency. Packet8 has sometimes had poor results, while Net2Phone, Skype and Vonage have had mixed results. On a more promising note, GoogleTalk, Primus VoIP box and Yahoo beta have sometimes done okay. Latency has and continues to be an issue.Read more

Early this year, WildBlue was honored with the 2008 Industry Innovator award for Service Development and Applications by the Society of Satellite Professionals (SSPI). David Leonard, WildBlue’s CEO, received the award during a special ceremony at the Satellite 2008 convention held in Washington, DC.Read more

WildBlue makes it a priority to ensure that all customers get equal access to its bandwidth. The company noticed early on that some users used a disproportionate amount of bandwidth. This took away from what was available for those who used more reasonable amounts.Read more

Getting back to basics, how does WildBlue work? You might have heard the term “broadband satellite” but don’t know exactly what it means. It might help to think of high-bandwidth satellites as offering multiple channels of data over a single communications beam. But what is the bridge between the satellite and the Internet? Well, WildBlue has 5 gateways located throughout the U.S. and Canada that connect WildBlue’s satellite access network with the Internet.Read more

What makes WildBlue so incredibly fast? Its speed is maximized because of its 2-way wireless connection via satellite. WildBlue's broadband service allows you to access the Internet at speeds up to 1.5 Megabits per second (or 1,500Kbps). Compared to today’s typical dial-up connections, this is 30 times faster! Say you’re downloading a 500K photograph on HughesNet and your friend is downloading the same using dial-up service. WildBlue will do this in 4 seconds, whereas dial-up will take 1 minute 13 seconds.Read more

WildBlue Communications, Inc., the leading provider of satellite broadband service in North America, was recognized with the 2008 Industry Innovator award for Service Development and Applications by the Society of Satellite Professionals (SSPI). The award was presented to WildBlue’s CEO, David Leonard during a special ceremony at the Satellite 2008 convention held annually in Washington, DC.Read more