WildBlue Gets Call Center Help

This week, WildBlue announced partnerships with two U.S.-based call center providers to support its customer service efforts. The relationships are with Sitel, a global business process outsourcing provider, and Cloud 10, a call center outsourcing provider utilizing a network of home-based care agents. Earlier in the week, WildBlue said Peak8 Solutions, a provider of customer service and support solutions for connected “smart” homes and digital lifestyle end-users, will offer its "Support Services Live" solution to the company.

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