WildBlue Installation & Equipment

WildBlue Equipment

The only piece of equipment you provide is your home computer. WildBlue will provide a satellite mini-dish that measures approximately 26 inches by 28 inches and a satellite modem.

Free Standard Installation for WildBlue Satellite Internet
To be eligible for a standard installation, you must have a clear line of sight from your roof to the satellite (in the southern sky) and it includes:

* Professional standard installation of WildBlue CPE by a Certified Installer
* Travel to and from subscriber location within 50 miles of installer office
* Up to 100 foot of RG-6 cable from antenna to modem
* Cable routed through one exterior wall and one interior wall or floor
* Minimum service term is 24 months
* A wall or roof mount for the satellite dish
* WildBlue modem connected to one computer. Multiple PC’s and wireless routers are not included in a standard installation.

Non-Standard Installation or a Pole Mount
In some cases, there are additional charges for nonstandard installations. Reasons can include:

* Mounting on a second-story section of your home
* Running cable through an attic or crawl space, or interior wall drops
* If your view of the southern sky is obstructed or you have a metal or clay roof, shake shingles, or a mobile home of any kind, it will require a pole mount, which typically costs $150
* Any additional charges that you agree to after the installer has done a site survey and are payable to the installer at the time of your installation

Self-installation is not an option at this time.

Non-standard installations may result in additional charges. Please confirm with the premise technician that your installation will be standard prior to allowing the technician to start work. If your installation is non-standard, any additional charges must be agreed upon between subscriber and premise technician prior to beginning work. If you have ordered from WildBlue directly the equipment for your service comes directly to you from our warehouses. Outgoing shipping and handling fees are not refundable, even if you cancel the order before installation.A certified technician receives the order.

Many customers search for WildBlue Satellite Internet using terms like Wild Blue, Wild-Blue, Satelite Internet, Satalite High Speed Internet, Rural Internet Providers, DIRECT TV Internet and Internet Services. To help customers find what they're looking for, we sometimes use these and related terms on our web site. You may find references to satelite internet, satalite internet, satillite, satallite, sattelite and high speed satelite internet. Please understand that, when any of these terms are used, on our site they apply to Satellite Internet offered by WildBlue Communications.